Returns & Exchanges
Items purchased during a sale at a discounted price are final. We are unable to offer returns, refunds, or exchanges on these items.
Most items purchased from Shop Salomondrin are eligible for a full refund within 15 days of your order's fulfillment date. To submit a return, please visit our Returns Center.
Once we have received your returned item, we will process a refund within 48 hours. Items marked on Final Sale and Free Gifts or Promotional Items with retail value will not be eligible for a refund.
Unfortunately, we do not offer exchanges on items. If you ordered the wrong size or would like to exchange your item for another reason, please initiate a return for your current item (which we will refund you) and then place a new order for the item you want instead.
Gorilla Watch Purchases
Gorilla brand watches are not eligible for returns, refunds, or exchanges unless official carrier tracking information indicates the item has been lost, damaged, or otherwise undelivered. If official carrier tracking information shows the item has been successfully delivered, we are unable to offer returns, refunds, or exchanges on these items.